There are diffrent reasons why you may have problems accessing email. The following are steps you can try to get your account

1. Check to make sure your username and password are correct. Your username is your full email address unless you have been told otherwise. Your password is case sensitive.
2. Make sure you are currently connected to the internet by opening a browser and visiting a website.
3. Go to http://email.broadband-mn.com/ to make sure you can access your account. To login, use your email as your username.
4. If you continue to have problems, please submit a ticket or call us at (952) 215-3781