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What is Phishing?
Phishing is conning people into giving up personal information such as passwords to banking sites or ebay, using email and sites that look legitimate. This information is
then used to commit fraud in transferring money out of the persons bank account or getting credit in that persons name.
Since phishing online is a fairly new phenomenon, there are not yet many laws giving consumers avenues of redress in these situations. If your credit card/debt number is
stolen, you have no liability as long as you report the unauthorized transaction within 60 days. For other types of fraud, it varies from business to business.
How to Identify Phishing
The following is a list of identifiers to phishing emails.
- The email identifies an orginization to which you have no account or affliation.
- You recieve email from what appears to be your bank on an email account which your bank doesnt have.
- The email is not personalized to you or your orginziation.
- Phishers typically include upsetting or exciting (but false) statements in their emails to get people to react immediately.
- They typically ask for information such as usernames, passwords, credit card numbers, social security numbers, etc.
- If you suspect the email may be fake, do not use any links in the email to access the website as they often point to fake sites.
- Some phishing is done by redirecting real sites to fake sites with the use of viruses or malware. To prevent this, make sure you run a virus scanner and keep your comptuer up to date.
How to Report Phishing
If you receive an email that you suspect to be a phishing email, you can do the following things to report the email.
- Forward the email to the Federal Trade Commission at spam@uce.gov.
- Forward the email to the "abuse" email address at the company that is being spoofed (e.g. " spoof@ebay.com ")
- When forwarding spoofed messages, always include the entire original email with its original header information intact or forward as attachment if your email client supports that.
- Notify the Internet Fraud Complaint Center of the FBI by filing a complaint on their website: http://www.ifccfbi.gov/.
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Outlook |
Outlook Express and Visa Mail |
Eudora |
Thunderbird and Netscape
The following is the process to set up our email service within Microsoft Outlook. The following dialogs are from Outlook 2003, All recent versions of Outlook use a similar set of dialogs.
- Select E-mail Accounts under the Tools menu.
- In the dialog that appears, Select Add a new e-mail account. Click Next.
- Select POP3 Server type, then click Next.
- Fill in settings as below. Use your own email address as the email address and username. As well as put your password into the password dialog.
After you have completed filling in each of the settings, click the "More Settings ..." button.
NOTE: Username is full email address
Incoming server must read pop.broadband-mn.com or mail.broadband-mn.com
Outgoing server must read smtp.broadband-mn.com
- In the new dialog, select the Outgoing Server tab, then check "My outgoing server (SMTP) requires authentication". Click OK.
To test your account settings, click "Test Account Settings ... " Outlook will generate a message and try to send it. If you
receive no errors, you can close that dialog and then click Next, then finish.
If you receive errors.
- Check to make sure your username and password are correct. Your username is your full email address unless you have been told otherwise. Your password is case sensitive.
- Make sure you are currently connected to the internet by opening a browser and visiting a website.
- Go to http://email.broadband-mn.com/ to make sure you can access your account. To login, use your email as your username.
- If you continue to have problems, please submit a ticket or call us at (952) 215-3800.
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